With over 50 years of experience in the property industry, and with membership of The Ombudsman for Estate Agents scheme , National Association of Estate Agents and the Guild of Professional Estate Agents, we are completely equipped to provide our clients with the efficient and comprehensive service they desire.
We understand that every client is an individual with their own concerns and requirements. This is why Petermans prioritise the needs of the client and keep them 100% involved and consistently supported. The team at Petermans have many years of experience in their specialist fields with all of our current staff having been with us for 7 years or more. We also pride ourselves on the local knowledge of our agents at each of our branches. This local familiarity enables us to give our buyers the maximum level of inside knowledge to find the property that best suits them.
We understand that moving can be an incredibly stressful time so it is of the utmost importance to make our clients lives as easy as possible by personally supporting and guiding our clients through the buying/selling journey. Furthermore, all of our staff adore working in the property sector and are fully motivated and committed to customer satisfaction and results!
I rarely writes reviews on Estate agencies and after nearly 10 yearly of London I got plenty of experience to write an horror story book - however I have to say Dean has been very helpful in helping me found a suitable rental property where i could bring my cat. Even though after the very first viewing I totally forgot to get back to him saying that it wasn\'t the one, he kept in touch and found me a really nice place which ticked many boxes on my wish list. We had to move pretty quickly after my offer was accepted and he was a great help helping with the referencing process to ensure I could move on the agreed date. Fingers crossed I won\'t have any issues during my tenancy, but if I do, hopefully their customer services will be the same :)
Excellent service from Dean Brown at Petermans, West Dulwich. Dean was very approachable and made sure to only show us properties which fit all our strict requirements. We unfortunately didnt rent a property through him in the end but will definitely use him next time when looking to rent!
Dean conducted our viewing at our now-property and was helpful and insightful. Ben and Dean then guided us through the process of the purchase, and were very supportive when the lawyers slowed things down.
Petermans Estate Agents are a joy to deal with. At each and every step of my sale, from the start to the finish, they were there to hold my hand and lead me through the whole process. Very professional and knowledgeable, both Ben and Dean are to be recommended. Family owned business treating you with thoughtfulness, politeness, straight talking and honesty.
Fabulous level of customer service that you tend to only get from a family business. They were proactive in moving along the sale as well as being helpful in ways that were beyond their remit.
Have just sold a property and bought one through Petermans. Ben and Dean have been great. Keeping everyone informed and on board when there were a variety of issues (as there always are when buying or selling) was done with patience and fortitude! No hesitation in recommending them.
We had been viewing some houses through Stephen for a couple of years prior to being able to purchase the house we bought. He was able to very helpful in the process and was able to tell us when a house came up that was suitable for us. Darren was able to sell our house within a couple of weeks and we were able to buy a house on our preferred road. Darren was significantly involved in the purchase of our new home and was very flexible on allowing us viewings for family and tradesmen.
From the get go I felt that Darren and Rose were trying to help us every step of the way to buy the family home of our dreams. They were incredibly responsive to all our queries as we moved towards exchange and incredibly empathetic to the challenges of buying a new place. Their advice and guidance meant our move went a lot smoother and we were allowed to prepare the place prior to completion which was a G-d send. I would highly recommend buying from Petermans in future.
I was responsible for the sale of a house in Edgware. Not living, myself, in or even near Edgware, I chose Petersens on the basis of the on-line reviews I had read and found them to be proffesional, reliable and effective from the outset. I was kept fully informed throughout the sale process by Darren Goodman and Gary Marks and when the first buyer unexpectedly backed out at the 11th hour, they both worked hard to recover the situation and piloted the sale, on the second attempt, to a successful conclusion.
We had previously listed with another local estate agent who we felt tried to play too much of a game with our sale. We swapped to Petermans who immediately injected energy into our sale and were really professional from the outset. Amar, supported by Wendy, were brilliant. I'd strongly recommend the personal service they offer.